mardi 3 mai 2016

So many issues with this "Flagship" phone...

Picked up my AT&T G5 on April 23rd. Thought it was pretty darn good at the time, but after using it for a week there are just to many issues with it. Most of them seem to be common here on the forum, so I thought I would run down my list.

1. Dropping Network. I have found that about 2-3 times a day while the signal bars are showing full signal that there is n 4g or 1x icon. during this time I have no connectivity. cannot call, Email, text, surf the web, nothing. this tends to last for anywhere from a few seconds to last night it was over 40 mins. If I reboot the phone that seems to reestablish the network connection, but this is a huge issue to me. I need a reliable phone for work.

2. Dropping GPS. I am a guy that is used for issues at multiple work sites and facilities. As such I tend to use my GPS quite often. last week luckily I was at one static facility so I didnt need to rely on my GPS, but I ran it anyway as I had seen a number of people reporting issues with the G5 retaining GPS lock. about every 15-30 mins my phone would drop the GPS signal. it would take anywhere from a few seconds to 10 mins to reestablish. This is on a known route that i have never had any sort of GPS issues with any phones before.

3. Camera. I had the S4, S5, and then the S6 Edge. they all had pretty good cameras. Low light worked really well. the camera on the G5 does not compare. I thought I could live with it, but coupled with the other issues... Yea, its a problem for me. i like the wide angle camera, but the normal camera leaves a lot to be desired especially in low light situations.

4. Bluetooth. In my car i stream Pandora quite a bit. at least once a day i have to turn bluetooth back on as it will shut itself off in the middle of my commute. Again,not a deal breaker in and of itself, but with everything else...

5. Alarm Clock reliability. This is a strange one... the stock alarm clock tends to not go off for me. the app I normally download and use just plain didnt work with the G5. in one week the alarm has completely failed to go off 4 different days. I have checked all the settings, everything is right, nothing is killing the alarm clock app during the night, but in the morning it just wont go off. I have set the alarm and watched it waiting for it to go off for testing, and half the time when it does go off it is not audible. just the screen lights up. then if I leave everything set as it was and bump the time a couple mins so that it will go off again, the next time I will get audio. sometimes. its inconsistent, but the majority of the time it does not work properly.

6. Screen Quality. Ok, this one is really an issue with me. im jaded. I admit this. Coming from the AmoLED's on the Galaxy series looking at the G5's screen colors seem washed out. Not as sharp and bright. I know the Sammy phones over-saturate the colors, but I guess Im just used to them and because of that this screen Im just not happy with.

7. Always on display. Or what ever it is... the clock that is displayed on the screen when you turn off the screen and lock the phone. On the S6 edge I had only the clock numerals and such was lit. the rest of the screen remained off and black. With the G5 screen even though the screen looks like its off and black in a dark room you can tell the entire screen is on. it lights up my room at night. not a lot, but just enough to bug me. Again, not a deal breaker in and of itself, but with everything else....

8. Sound. streaming music via BT is fine, well as long as the BT remains on... using a pair of wired headphones the audio quality just isnt there. Playing the same track on my G5, my old GS6 Edge and my wifes S7 there is a definite sound quality loss with the G5. I have a set of Sennheiser studio headphones and I could tell ever time my wife plugged them into the G5. I was looking forward to the HIFI module, but well with all the rest here...


So this morning I went back to my AT&T store to return this phone since I was still within my 15 day period. Got there 20 mins before it opened and waited with 4 other people. when i got inside and all checked in to the que for help, the lady kinda chuckled. apparently the other 4 people were there to do the same thing, exchange the G5 for a different device.

I really wanted to like this phone. I really tried. One or two of the issues i could have lived with, but when they are all present... this does NOT seem like a flagship phone to me. seems more like a swing and a miss.


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