vendredi 29 avril 2016

Can't Update to Marshmallow

I currently have Cyanogen OS version 12.1.1-YOG7DAS2K1. My phone notifies me that there is a new update to Marshmallow. I can download the update, but when I try to install it, nothing happens. I'm taken back to the system updates screen, and it asks me if I want to check for updates. When I check, it says I have the latest version, but I clearly don't.

I'm not a very sophisticated phone user, but a few months ago, I did do something to my phone to recover some texts that I accidentally deleted. I think the software may have rooted my device or something like that. I thought that I reversed everything I did, but I guess maybe I didn't? What are my options without having to delete everything?


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